Goo111 (https://goo111.im) takes your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, and how it is used and protected.
By using the goo111 platform or creating an account, you agree to this Privacy Policy. Please read it carefully.
We've written this Privacy Policy in plain, easy-to-understand language so every member can follow it. If you have any questions, feel free to reach out to our support team.
This Privacy Policy governs our Terms & Conditions should be read together. Both documents govern your relationship with goo111.
Collecting certain personal data is necessary for goo111 to provide its services. A detailed breakdown is provided below:
Identity information
- Full Name & Date of Birth
- National ID or passport number (for KYC verification)
- Address (district, division, and country)
- Photo (where required)
Contact Information
- Email address
- Mobile number
- Mobile Banking Account Number (bKash / Nagad / Rocket)
Account & Transaction Information
- Username and encrypted password
- Deposit & Withdrawal History
- Betting History & Gaming Activity
- Bonus claims and balance information
Technical Information
- IP address and device type
- Browser type and operating system
- Session Duration & Site Access Patterns
- Data from Cookies & Tracking Pixels
Goo111 only collects data that is necessary for delivering services, maintaining security, and meeting legal obligations. We do not ask for anything beyond what is needed.
Goo111 collects data in several ways. The main methods are outlined below:
| Sources of Collection | Type of Data | When it's collected |
|---|---|---|
| Registration Form | Name, email, mobile number, date of birth | At account registration |
| KYC verification | ID document, address, photo | Before first withdrawal |
| Payment gateway | Mobile banking details, transaction ID | Deposit / Withdrawal Times |
| Automatic Collection | IP, device, cookies | During site visits |
| Support Contact | Chat logs, email messages | Support Contact Hours |
Third-Party Data: In certain cases, we receive information from identity verification agencies or payment processors. This data is used solely for fraud prevention and KYC verification.
Goo111 uses your personal data only for specified purposes. Selling your data or sharing it unnecessarily is strictly against our policy.
Primary Purposes of Use
- Account management: For registration, login, and profile updates.
- Service Delivery: For betting, transaction processing, and bonus management.
- Identity Verification: To complete the KYC process for fraud and money laundering prevention.
- Customer Support: To resolve your issues or complaints.
- Security: To detect and prevent suspicious activity.
- Legal obligations: To comply with regulatory authority requirements.
- Promotions & Offers: To send you relevant offers based on your preferences (with your consent).
- Service Improvement: To analyze usage patterns and improve the platform.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your profile settings or by emailing support@goo111.im.
Goo111 uses cookies on its website. Cookies are small text files stored in your browser that help make the site easier to use. Below is an overview of the types of cookies we use:
How do I disable cookies?
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain site features and could cause login issues.
Goo111 uses industry-standard security technologies to protect your data. Our security framework includes:
- SSL/TLS Encryption: All data transmission on the site is secured with 256-bit encryption.
- Password hashing: Your password is never stored in plain text — only an encrypted hash is kept.
- Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
- Firewall and DDoS protection: Protects servers from external attacks.
- Regular security audits: Our systems are regularly audited by external security experts.
- Data Center Security: Physical access controls and 24/7 monitoring.
- Staff Training: Only authorized personnel have access to specific data.
In the event of a data breach, we will notify affected members and the relevant regulatory authority within 72 hours. If you notice any suspicious activity on your account, contact us immediately at support@goo111.im.
As a goo111 member, you have a number of important rights regarding your personal data:
To exercise these rights, email us at support@goo111.im. We will respond within 30 days.
Goo111 does not retain data longer than necessary. The retention periods for different types of information are outlined below:
| Data Type | Retention period | Reason |
|---|---|---|
| Account & profile | 5 years after account closure | Legal obligations |
| Transaction History | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 years | AML / Anti-money laundering laws |
| Support Contact | 3 years | For dispute resolution purposes |
| Cookies & Log Data | 13 Months | Analytics & security |
| Marketing Preferences | 3 months after opt-out | Confirmation records |
Once the retention period ends, your data is securely deleted or anonymized.
Goo111 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
Age is verified at the time of registration. If there is evidence that a minor has created an account using false information, that account will be immediately closed and all associated data will be deleted.
If you suspect a minor has created an account on goo111, please contact support@goo111.im. We'll take prompt action.
Goo111 may update this Privacy Policy when necessary. Our approach to changes is as follows:
- Minor updates: the last updated date on this page will be revised.
- Moderate changes: a notice will be posted on the site.
- Major updates: advance notification will be sent to your registered email address.
Continued use of goo111 after any changes have been made will be considered your acceptance of the updated Policy. We recommend checking this page regularly.
For any questions, requests, or concerns regarding our Privacy Policy, please get in touch with us:
Email: support@goo111.im
Website: goo111.im
Response Time: Within 30 business days
We take every request seriously and do our best to resolve it as quickly as possible.